Learning Objectives:
- Become a better problem solver by applying system thinking.
- Gain techniques for mapping complex systems and identifying the root causes of a problem.
- Establish a shared view of the system and reframe problems from different perspectives to uncover new solutions.
Workshop Topics:
- Module 1: Introduction to Systems Thinking
- Module 2: Define Your Systems Challenge (participants chose a challenge from their workplace)
- Module 3: Visualize the System (aka “System Mapping”)
- Module 4: Reframe Your Perspective of the System
- Module 5: Redesign the System
- Module 6: Action Planning on how to incorporate Systems Thinking into their work
- Module 7: Workshop Key Takeaways and Closing
Target Audience:
This workshop is ideal for product and project professionals and anyone interested in enhancing their problem-solving abilities through systems thinking.
Certification:
This course qualifies for 4 PDHs/CDUs for all IIBA® certifications. This course will contribute 4 PMI® PDUs towards your chosen certification.
Sessions:
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Tuesday, October 13, 2026; 6:00 PM - 8:00 PM EDT
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Wednesday, October 14, 2026; 6:00 PM - 8:00 PM EDT
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Virtual training class
Pricing:
| $ 79 | IIBA Member Early Bird Registration (until 9/25/26) |
| 99 | Guest Early Bird Registration |
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99
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IIBA Member Regular Registration (after 9/25/26)
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119
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Guest Regular Registration
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Group discount available for four (4) or more participants coming from the same organization.
If you are from a Region 2 or 3 country, contact Aaron Whittenberger for a discount. You can see what region your country is in [HERE]. If you are an IIBA Student Member, contact Atrona Whittenberger for a discount.
IIBA and Bluegrass Members login to register at the Member price.
Registration will close October 12, 2026 at 3:00 p.m. EDT.

Workshop Delivered by:
