The session focuses on practical Business Analysis techniques for uncovering root causes and identifying opportunities for improvement—including stakeholder analysis, organizational culture, process models, data flow, SIPOC, business rules, cause-and-effect analysis, and risk assessment.
Bring your lunch and your questions! Our interactive format ensures you'll walk away with actionable insights and practical knowledge of a useful business analysis technique.
Don't miss this opportunity to expand your Business Analysis toolkit!
IIBA® CDU Credit: You will earn 1.0 Continuing Development Unit (CDU) by attending this event live. CDUs are continuing education credits to retain an existing IIBA Certification (CBAP, CCBA, AAC, CBDA). You may claim your CDU under Professional Development, with event type of Chapter Event.
Presented by: Maureen McVey, CBAP, PROSCI, Senior Business Analyst
Maureen McVey is CBAP and Prosci-certified Business Analyst with a proven track record of enabling effective strategies to solve complex business challenges. Brings a holistic approach that integrates people, processes, and technology to drive meaningful business outcomes. A skilled facilitator known for strong interpersonal and communication abilities. Has taught Business Analysis for UCLA, Carleton University and for corporations in various industries. While specializing in case management, experience spans multiple sectors, including law enforcement, corrections, and scientific data capture.
Currently serves as a volunteer Board Member with Lanark County Community Justice, supporting its mandate to promote restorative justice.
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