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Professional coaching and how it differs from leadership, mentoring, and consulting
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Key professional coaching skills including presence, active listening and powerful questioning and how to apply them in coaching conversations
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How to structure and lead effective coaching conversations that inspire action and accountability
The ICAgile Coaching Conversations Micro-Credential is granted on the successful completion of this course.|
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Thursday, November 13, 2025; 12:00 PM - 4:30 PM EST
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| 199 | IIBA Member Regular Registration (after 10/31/25) |
| 239 | Guest Regular Registration |
Group discount available for four (4) or more participants coming from the same organization.
If you are from a Region 2 or 3 country, contact Aaron Whittenberger for a discount. You can see what region your country is in [HERE].
If you are an IIBA Student Member, contact Aaron Whittenberger for a discount.
IIBA and Bluegrass Members login to register at the Member price.
Registration will close October 12, 2025 at 3:00 p.m. EDT.
Instructor:
Dallas Jackson, Facilitator, SoftEd
As a single, working mum, it was my son who inspired me to live in an agile way. He had a picture-filled Kanban board before he could even read, and the techniques helped us plan and prioritize our days.
There is a principle in the agile manifesto about keeping things simple and maximizing the amount of work not done. This philosophy is how I make sure that everything I do is connected to real value and purpose.
In my career, I started my agile journey as a developer, business analyst, project manager and agile lead at Whole Foods Market. My role was focused on bridging the gap between the information technology teams and the wider business by introducing a more collaborative, agile approach to working.
When I moved into a team coaching and scrum master role, I realized the importance of putting people first. Agile helped me understand that at the heart of every product, service, or solution are the people who use them and the people who create them. I am a strong believer that I coach people, not resources. So, to bring out the best in our teams, I had to combine my technical expertise with holistic practices and behavioural science.
This is something I've carried with me as an agile trainer and consultant. When I'm working and travelling internationally, connecting with people is what keeps me grounded.
When I'm not at work, agile helps me balance all of my interests. I love to cook, and I’m a trained chef. I'm on the board of the Institute for Transactional Philosophy, and I am an active supporter of non-profit groups that provide safe places for families and refugees.
