REFUND AND CREDIT POLICY

     

All fees collected by the Bluegrass IIBA Chapter are for the specific use of the registered individual for whom payment has been made and are expected to be paid in entirety.  Fees include, but are not limited to meeting attendance fees, professional development event participation fees, annual pass purchase, sponsorship fees and any other applicable fees the chapter may collect.

We understand that sometimes individuals sign up for study groups, classes, workshops or other events, but life or work intervenes, and the customer is unable to attend.

We will review each request on a case-by-case basis, and depending upon circumstance we may credit the individual’s account such that they can use part or all of the credit for future study groups, business analysis career classes, chapter events, products or annual pass purchase.

However, for chapter meeting, webinar and other chapter event attendance fees $20 or under, we do not provide a refund or credit if you are unable to attend the event.

For professional development event participation fees, cancellations are accepted provided we receive notice from you ten (10) business days or more prior to the starting date of the event. We limit class size for efficiency in instruction and your reservation is holding a seat in the event. We request that you cancel your reservation as soon as you know that you cannot attend the event so that we have the opportunity to resell your seat. You may cancel your reservation online or by emailing the Vice President of Professional Development at Professional@bluegrass.iiba.org. Any purchased study material or once the instructor has been engaged, that amount becomes an expense and cannot be returned to you; you may receive an amount net of expenses. If available, you may transfer your registration to the same course or event at a later date.

For annual pass, products, or sponsorship purchase, we do not offer refund or credit. 


                               

Based in Lexington, Kentucky and serving all interested Kentucky Business Analysts    

Mailing address:  Bluegrass IIBA Chapter | 1588 Leestown Road, Suite 130-111 | Lexington, KY  40511

Email: info@bluegrass.iiba.org

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