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Business Analysis Bootcamp Course

  • Monday, December 04, 2023
  • Friday, December 08, 2023
  • 5 sessions
  • Monday, December 04, 2023, 11:30 AM 5:00 PM (EST)
  • Tuesday, December 05, 2023, 11:30 AM 5:00 PM (EST)
  • Wednesday, December 06, 2023, 11:30 AM 5:00 PM (EST)
  • Thursday, December 07, 2023, 11:30 AM 5:00 PM (EST)
  • Friday, December 08, 2023, 11:30 AM 5:00 PM (EST)
  • Virtual chapter meeting


  • For IIBA Members and Bluegrass IIBA Annual Passholders. If you are an IIBA Member and this price is not open to you, send your IIBA Member Number to and ask to have this member price opened to you.
  • You are very welcome to join us at our events. Should you wish to join as a member, you will receive discounts on our events.
  • For IIBA Members and Bluegrass IIBA Annual Passholders. If you are an IIBA Member and this price is not open to you, send your IIBA Member Number to and ask to have this member price opened to you.
  • You are very welcome to join us at our events. Should you wish to join as a member, you will receive discounts on our events.

Registration is closed

Business Analysis Bootcamp Course 


Gain the critical skills needed to be a successful business analyst. This course is designed to provide a complete and detailed training experience covering most aspects of business analysis knowledge areas. It is a powerful experience for those new to the analyst role or those with experience seeking formal training.

You will gain context for the role complete with a structured approach and associated techniques to provide value to your organization. This includes understanding business analysis terminology, the business analysis lifecycle, and how to perform core business analyst activities such as engaging stakeholders, eliciting requirements, utilizing user stories, applying use cases and other formal modeling techniques. You will gain the fundamental skills needed to be a great BA including understand the integral parts of a business system and understanding the right solution for the right problem.

Get EEP level training at IIBA Chapter pricing!

Learning outcomes:

  • Understand business analysis and business systems analysis and how it fits into the overall function of the SDLC.
  • Learn tools that can organize and evaluate system elements and requirements (RAIDS, B5, classifications).
  • Build the skills to properly scope a project and understand the differences between a product and project.
  • Build up your interviewing skills for a strong front-end requirements elicitation.
  • Ask great questions around business rules and produce a decision table to verify understanding.
  •  Apply different tools to elicit, specify and verify requirements, such as personas, user stories, use cases, process models, and data models.
  • Learn additional tools to make roles and responsibilities transparent and verifiable (RACI)


1. Introduction to business systems analysis

a. Best practices in business analysis (IIBA)
b. Best practices in project management (PMI)

2. Business systems analysis overview

a. Business analyst role and their value with class discussion
b. System lifecycle frameworks
c. Cost of defects
d. Exercise: problem statement or vision statement on case study

3. Planning and scoping

a. System definition with class discussion
b. Product vs. project scope
c. Exercise: create context diagram
d. Define scope boundary
e. Exercise: scope list and RACI
f. Project competing factors
g. Exercise: project sliders and RAIDS

4. Effective requirements

a. Terminology
b. Classifications
c. Exercise: refine business requirement
d. Business rules

e. Exercise: uncover business rules
f. Personas
g. Exercise: create persona
h. Requirement management with class discussion

5. Business Systems Elements (B5)

a. Elements and their relationships
b. Business processes and entities
c. Exercise: create a B5 matrix

6. Elicitation and interviews

a. Eliciting challenges
b. Organizational dynamics
c. Interviews
d. Discussion – listening
e. Exercise: Interview to elicit requirements
f. Other elicitation techniques

7. User stories

a. Agile at-a-glance with class discussion
b. Features and stories
c. Exercise: create story wall using EPICS
d. Prioritization
e. Exercise: role play and prioritize user stories
f. Story elaboration
g. Exercise: elaborate a user story
h. Behavior driven development
i. Exercise: add acceptance criteria

8. Use cases

a. Use case terminology
b. System use case diagram
c. Use case primary flow
d. Exercise: create a system use case
e. Use case extensions
f. Exercise: add extensions
g. Use case scenarios

9. Modeling overview

a. Modeling benefits, tips, and types
b. Entity model overview, types, and components
c. Exercise: list entities and some relationships
d. Entity model cardinality and optionality
e. Exercise: update entity model
f. Data dictionary
g. Process model overview, types, and components
h. Exercise: produce a swim lane
i. State transition diagram
j. Decision table for business rules
k. Exercise: produce a decision table

10. Reviews and feedback

a. Content for reviews
b. Critical appraisal
c. Exercise: create an agenda for a review

    25 PD Hours | 25 CDUs

    This professional development course is registered with IIBA® and qualifies for 25 Professional Development (PD) Hours toward IIBA core certification and 25 Continuing Development Units (CDUs) toward retaining your existing IIBA core certification.

    This class qualifies for 25 PDUs for your PMI Certification.


    1. Monday, December 4, 2023; 11:30 AM - 5:00 PM EST
    2. Tuesday, December 5, 2023; 11:30 AM - 5:00 PM EST
    3. Wednesday, December 6, 2023; 11:30 AM - 5:00 PM EST
    4. Thursday, December 7, 2023; 11:30 AM - 5:00 PM EST
    5. Friday, December 8, 2023; 11:30 AM - 5:00 PM EST


             $599 - IIBA Member Early Bird Price (until 11/17/23)

             $729 - Guest Early Bird Price

             $729 - IIBA Member Regular Price (after 11/17/23)

             $869 - Guest Regular price

     * Note: This course is delivered by SoftEd US, a Premier EEP of IIBA. This is the same class that SoftEd sells at $1,850. Get in at 60% to 68% off the public price.

    Instructor: Mary Zarba, MBA, CBAP

    Mary C. Zarba is an accomplished healthcare management professional who has transitioned to an Agile coach role. With over 30 years of experience, she brings an ideal blend of healthcare, IT expertise, and strong leadership skills to the table. She has demonstrated proficiency in training healthcare business analysts and IT project managers. Additionally, as a Director of Operations at Rocky Mountain Cardiology, she managed multi-faceted projects, showcasing her agility and ability to drive complex initiatives - a testament to her readiness for Agile coaching.

    In her role as Director of Support Operations at High Country Health Care, Mary successfully spearheaded the design and operation of an extensive eight-site network, demonstrating her potential to lead large-scale Agile transformations. Her hands-on involvement in managing the Human Resource and Information Systems departments illustrates her competence in overseeing various aspects of a project, a valuable asset in the Agile methodology.

    Mary's educational background includes an MBA from the University of Phoenix, and her CBAP certification solidifies her understanding of business needs and solutions, a crucial aspect of Agile coaching. Her active involvement in professional associations, such as the International Institute for Business Analysis and the Medical Group Management Association, ensures her up-to-date knowledge of industry trends.

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    Based in Lexington, Kentucky and serving all interested Kentucky Business Analysts    

    Mailing address:  Bluegrass IIBA Chapter | 1588 Leestown Road, Suite 130-111 | Lexington, KY  40511



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