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DESCRIPTION:Organizations often try to improve results by pushing teams to 
 move faster through existing processes. But in many cases\, the real probl
 em is not effort nor speed. It is workflow design.\n\nThis session shares 
 a practical business analysis case study on transforming a fragmented\, de
 lay-prone workflow into a more streamlined and scalable process. What init
 ially appeared to be a turnaround-time issue was actually a structural pro
 blem shaped by hidden dependencies\, system sync delays\, manual handoffs\
 , duplicated handling\, and limited operational visibility.\n\nBy stepping
  back to analyze the workflow end-to-end\, the team reframed the problem\,
  redesigned the operating path\, and then applied automation more intentio
 nally. The result was a centralized workflow with direct intake\, automate
 d routing\, improved visibility\, and significantly faster processing. The
  redesigned process reduced readiness time from 7–10 days to 1–3 days 
 and eliminated major non-value-added steps.\n\nAttendees will leave with a
  practical framework for identifying hidden dependencies\, diagnosing stru
 ctural workflow problems\, and applying redesign-first thinking before aut
 omation. While the case is specific\, the approach is transferable across 
 service delivery and other operational environments.\n\nPresented by: Adwo
 a Arhin\, CBAP\, PMP\, Business Analyst\n| Wednesday\, September 16\, 2026
 \; 6:00 PM EDT | Virtual presentation | \n\n| Hosted by Bluegrass IIBA Cha
 pter
DTEND:20260916T233000Z
DTSTAMP:20260830T073931Z
DTSTART:20260916T220000Z
SEQUENCE:1
SUMMARY:Bluegrass IIBA - Redesign Before Automation: Solving Hidden Workflo
 w Dependencies
UID:e72b86c6-983e-4b47-8061-830bd1000fa9
X-ALT-DESC;FMTTYPE=text/html:Organizations often try to improve results by 
 pushing teams to move faster through existing processes. But in many cases
 \, the real problem is not effort nor speed. It is workflow design.\n\nThi
 s session shares a practical business analysis case study on transforming 
 a fragmented\, delay-prone workflow into a more streamlined and scalable p
 rocess. What initially appeared to be a turnaround-time issue was actually
  a structural problem shaped by hidden dependencies\, system sync delays\,
  manual handoffs\, duplicated handling\, and limited operational visibilit
 y.\n\nBy stepping back to analyze the workflow end-to-end\, the team refra
 med the problem\, redesigned the operating path\, and then applied automat
 ion more intentionally. The result was a centralized workflow with direct 
 intake\, automated routing\, improved visibility\, and significantly faste
 r processing. The redesigned process reduced readiness time from 7–10 da
 ys to 1–3 days and eliminated major non-value-added steps.\n\nAttendees 
 will leave with a practical framework for identifying hidden dependencies\
 , diagnosing structural workflow problems\, and applying redesign-first th
 inking before automation. While the case is specific\, the approach is tra
 nsferable across service delivery and other operational environments.\n\nP
 resented by: Adwoa Arhin\, CBAP\, PMP\, Business Analyst\n| Wednesday\, Se
 ptember 16\, 2026\; 6:00 PM EDT | Virtual presentation | \n\n| Hosted by B
 luegrass IIBA Chapter
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