We have a BA community of 80 professionals in our company organized under one manager, who is the Director of our Business Analysis Center of Excellence (BACoE). The purpose of our BACoE is to provide the same level of business analysis service across our enterprise no matter which of our business analyst is serving a particular business unit within the organization. We do that by building standards of practice and providing education to all our business analysts as to how business analysis is provided to our organization. Our BACoE is aligned with IIBA’s A Guide to the Business Analysis Body of Knowledge® (BABOK® Guide) version 3.
We are beginning our fifth year of the existence of our BACoE. Last year I was involved in standing up our Knowledge Center. A repository of the knowledge and experience of all our business analysts. It is a place that we can share our experiences with our fellow BAs, and BAs may go to when beginning a new work effort to research areas that they may need to increase their knowledge.
As we continue to mature our BACoE, this year we look to formalize our standards and provide internal education to our BAs; I work on both these teams. Our Standards Team is writing standards on key BA work efforts; context data flow diagram, functional decomposition, process modeling and writing requirements. Once we have these four areas done we will move on to other areas such as use cases and prototyping. For each of these areas we start with the BABOK® Guide, then look at what is available in our Knowledge Center; and then other BA related content online. We determine where we can extend beyond the BABOK® Guide to provide better guidance to our business analyst community.
Last year, the company provided external education to all our business analysts. Seeing the cost of that effort, we decided to bring some of that education in house. We are engaging our most seasoned BAs, yours truly included, to develop training classes for our BA community. These classes are being developed now to be offered to our BAs multiple times throughout the remaining of the year. I meet a couple times a week with one or two others to develop our Writing Excellent Requirements and
Requirements Package – The Whole Story classes. I will be one of the teachers for both of these classes. The Education Team is also developing classes on BA Writing, Facilitating Meetings, Functional Decomposition, Process Modeling, Concept Modeling, Scoping Your Project, Scrum (Agile), and Strength Finders.
This work is in addition to working on three projects with different business units within our organization. I work with business and technical stakeholders to define a business problem, develop solution scope, in two cases facilitate a Request for Proposal (RFP) and vendor selection process, define business and solution requirements, support development and testing efforts, and validate the solution after implementation.
Written by: Aaron Whittenberger, CBAP
Senior Enterprise Project Business Analyst, Cincinnati Insurance Company